Privacy policy

Kaleider.com is a UK based website. We take your personal privacy very seriously and will not sell, distribute or disclose information about you unless approved by you or unless we are required to do so by law.

We use SSL encryption technology, which is a secure system that protects your personal information when you enter potentially sensitive details on our site.

The shop section of our site is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you place an order with us your payment details are processed securely by Shopify. We do not store your credit card / payment details. Shopify encrypts data sent to and from us and our customers using the HTTPS protocol. Shopify and all online stores powered by Shopify are Level 1 PCI-DSS compliant.

When you place your order you’ll be asked to provide your name, address, email address and telephone number (optional) so that we can fulfil your order. You’ll also be asked to provide a name and address for shipping/delivery.

For your security and ours, Shopify uses automated fraud screening. A transaction may be stopped if automated checks indicate that stolen or fraudulent payment information is entered at our checkout.

When you place your order you will also be asked if you would like your name and email address to be added to our mailing list. This is not a pre-ticked box. If you opt to join our mailing list we’ll only use your details to send you updates about offers or about our other work. You can unsubscribe at any time.

Google Analytics

When someone visits Kaleider.com, Google Analytics acts on our behalf as a third party in order to collect standard internet log information and details of visitor behaviour. We use this information to improve our offering. It enables us to monitor popular pages on our site, the number of visitors we receive and see how people find us. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies

A cookie is a small text file that is placed and stored on your computer, mobile or other device by websites that you visit. They are widely used in order to make websites work (or work more efficiently) and also to provide information on visitor behaviour.

You have the ability to accept or decline cookies from any website by modifying the settings in your browser.

Our website uses cookies. Some of these are essential to make our site work (for example functional cookies in our Shopify shop) and others help us to improve by allowing us to see how people use our site. These cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify you.

You are free to refuse cookies. However, if cookies aren't enabled on your computer, you may not be able to make a purchase from our website.

Links to other sites

We provide links to other sites we feel you may have an interest in. These websites may not have the same strict privacy policy as ours and so we cannot accept responsibility for other sites once customers have left Kaleider.com

Updates to this Privacy Notice

We may update this privacy notice from time to time to ensure we’re keeping you best informed about what data we collect and how it is used and kept secure. We want to reassure you that we take your privacy very seriously and will keep this policy under regular review. We are not under obligation to email you every time we update this notice. This privacy notice was last updated on 8th December 2023. If you have any questions or if you’d like to access, amend or delete any information we have about you please contact us at hello@kaleider.com and we’ll be very happy to help.

For more information about Shopify you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).