Terms of service

When you place an order on our website you are accepting our Terms & Conditions of Sale.

When you place an order we’ll need your name, address, e-mail address, credit / debit card number and card expiry date. For your security, we don’t store your credit / debit card details. This information is processed securely by Shopify.

When your request has been processed we’ll notify you of receipt of your order and you’ll be able to check if all the details are correct. When your order is ready, packed and posted we’ll let you know via email.

It’s useful to have a contact telephone number so that we can quickly reach you if we need to discuss your order.

You may not use our products or services for any illegal or unauthorized purpose nor may you violate any laws (including but not limited to copyright laws).

Payment

Payment for all orders is at point of sale and not at point of despatch. Payment is made using our online payment facility and you can pay by credit / debit card, ApplePay, Google Pay or you can use PayPal.

By entering card details onto our system you confirm that the credit or debit card being used is yours. All credit / debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

To be eligible to purchase products on this website you must stipulate a delivery address and possess a valid credit or debit card. We reserve the right to reject any offer of purchase by anyone at any time.

Contract Cancellation

If you change your mind you’re entitled to cancel a purchasing contract, provided you do so no longer than fourteen days after the day on which you receive the products. You’ll be given a full refund once the goods have been safely returned. If you wish to cancel this contract prior to order despatch, please contact us as soon as possible. If your order has already been despatched please follow the procedure set out in our Returns Policy.

Product Pricing & Descriptions

All prices published are in pounds sterling. Each product purchased is sold subject to its Product Description. Unfortunately we cannot fulfil any obligations if the product you ordered becomes out of stock, if we are unable to obtain authorisation for your payment, if we identify a pricing or product description error or other circumstances beyond reasonable control.